Conversation with Housebets
Started on May 28, 2026 at 02:03 AM CEST (GMT+0200)

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02:03 AM | Dr.W: Rewards

02:03 AM | Dr.W: Weekly/Monthly reload

02:03 AM | Concierge: Your Weekly Bonus is based on your wagers, losses, and VIP level. You can claim it every Thursday at 00:01 UTC in the Rewards tab (https://www.housebets.com/vip).
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Your Monthly Bonus is based on your activity and VIP level from last month. It is available on the 1st at 00:01 UTC in the Rewards tab. (https://www.housebets.com/vip)
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If you didn't receive it, it probably means there wasn't enough activity to generate it.
 
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02:03 AM | Dr.W: Chat with an agent

02:03 AM | Dr.W: [Image]

02:03 AM | Concierge: Our usual reply time
🕒 A few minutes

02:03 AM | Jacky from Housebets: Hi , Welcome to Housebets

02:03 AM | Dr.W: How Is possible there says 1h ago i get my last weekly

02:03 AM | Dr.W: And i don’t get nothing

02:04 AM | Jacky from Housebets: Let me check your profile

02:05 AM | Dr.W: Some hours ago i take pic saying that should be avaiable 1h ago

02:05 AM | Dr.W: Now says 6 days and i don’t get notjing

02:05 AM | Dr.W: How Is possible

02:06 AM | Jacky from Housebets: Sorry for the inconvenience, let me report your issue to technical team

02:06 AM | Dr.W: And I’m waiting aswell last 3 or 4 conversations answer a that should have contacted me by email or telegram.

02:06 AM | Dr.W: This start to be some shady man

02:07 AM | Jacky from Housebets: yes, We will send you an email once we have an update about your issue

02:08 AM | Dr.W: Yeah like other 3or4 times that i didn’t receive nothing?

02:08 AM | Dr.W: I will wait all the emails

02:08 AM | Dr.W: [Image] Ty for your time have a good night

02:08 AM | Jacky from Housebets: thanks for your understanding

02:08 AM | Dr.W: I take your word

02:09 AM | Jacky from Housebets: thank you

03:53 AM | Dr.W: [Image] [Image] [Image] 1M wagered and 0.2$

03:54 AM | Jacky from Housebets: I aready raised the issue to technical team

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Exported from Housebets on June 1, 2026 at 10:40 PM CEST (GMT+0200)